Working With Insurers
Claims intelligence, surveillance, fraud investigation and background investigation for underwriters and claims teams
Operational Scope & Legal Context
Fraudulent and exaggerated claims represent a significant commercial cost for insurers. We conduct claims investigation with the discipline required to produce evidence that is admissible, unimpeachable and directly useful to the claims decision, litigation strategy or fraud referral.
We work for claims teams, loss adjusters, TPA teams and panel solicitors across personal injury, employers' liability, public liability, professional indemnity and commercial property lines. Our investigation methodology is designed to produce evidence that can withstand cross-examination and expert scrutiny.
Tailored Services for Insurers
Covert observation to establish the claimant's actual capability and lifestyle, relevant to exaggerated personal injury and disability claims.
Investigation of the claimant's background, prior claims history, and representations.
Open source investigation of the claimant's publicly available digital footprint.
Structured fraud investigation for suspected staged accidents, organised fraud rings and exaggerated claims.
Reporting & Evidentiary Standards
We accept instructions from claims teams, appointed loss adjusters and legal panel firms. We agree surveillance parameters, legal framework and evidence requirements before deployment. All surveillance is conducted within the Human Rights Act 1998 and the Regulation of Investigatory Powers Act 2000 (as it applies to private investigators).
Instruct our practice for Insurers.
Direct consultation with practice partners. Initial assessment under mutual non-disclosure.